Privacy policy.

This policy explains how Shoreline Electrical ("we", "us") handles personal information collected through this website. We aim to handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

When you make an enquiry or request a complimentary condition assessment, we collect the details you choose to give us — such as your name, company or strata agency, phone number, email address, property location and details about the site or works.

We do not ask for sensitive information and ask that you don't include it in your message.

When you submit an enquiry form on this website, your details are sent securely to Shoreline, stored in our secure enquiry records and emailed to our team so we can respond. We also collect information when you call, email or message us directly.

To respond to your enquiry, arrange site visits, quote, carry out and invoice works, provide reporting, and keep records of works completed at your property. We won't use your details for unrelated marketing without your consent.

We don't sell or rent personal information. We may share it where needed to deliver our services — for example with your building manager, strata committee or a supplier — with service providers who support our business (such as email and accounting software), or where required by law.

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and to delete or de-identify it when it is no longer needed. Some service providers we use may store data outside Australia.

This website does not currently use advertising or tracking cookies. If we add analytics in future, we will update this policy and give you a simple way to manage your preferences.

You can ask to access or correct the personal information we hold about you, or raise a privacy concern, by emailing adrian@shorelineelectrical.com.au or calling 0435 549 839. We will respond within a reasonable time. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

We may update this policy from time to time. The current version will always be available on this page.